Back Track Adventures, ABN 23910991873, act as Travel Agents and Tour Operators contracting some services from other tour operators, Travel Agents, Airlines, Hotels and others, herein referred to as Service Providers.
1. Getting started
A booking is made by completing the booking form and returning same with your deposit of $600 per person to Back Track Adventures. A Confirmation Pack will be sent to you as soon as possible after receipt of your booking form and deposit. It is a condition of booking that you arrange comprehensive travel insurance with emergency evacuation cover prior to travel. If travel insurance cover cannot be obtained for a medical condition, or any reason, you must advise us immediately.
PLEASE NOTE THE DEPOSIT IS STRICTLY NON-REFUNDABLE.
Payment: Final balance is due 65 days prior to your departure from Australia. If you book less than 65 days prior to departure then full payment must be made at time of booking. If payment is not made by the due date, we reserve the right to cancel your booking.
2. Trip Price
The trip price is based on costs and exchange rates current at time of printing this brochure. We reserve the right to adjust prices due to exchange rate fluctuations. Wherever possible we will endeavour to contact you and allow you to make full payment to avoid an increase due to exchange rate fluctuations, however we cannot guarantee that this will be possible. If we receive any increase in prices for services, these increases may be passed on even after final balance has been received. Airfares (including taxes) quoted by Back Track are subject to change at any time prior to receiving full payment.
3. Cancellation by you
If you cancel your trip, land and air cancellation fees apply. The fee is determined by the date that we receive written notification of your cancellation. Fees are as follows: Days before Departure: More than 65 days: loss of deposit, 65 days or less: 100% of total booking cost. Depending on your reason for cancelling, charges may be recoverable by you under your insurance policy. Cancellation by us: Our tour departures are subject to minimum numbers being obtained. We reserve the right to cancel the tour if minimum numbers are not achieved within 60 days of the scheduled departure date. We will advise anyone affected no later then 60 days prior to departure and in this case all monies paid to us by you will be refunded except any payment for travel insurance. No responsibility is taken by us for any costs incurred for goods or services purchased by you independently for this tour. These costs might include, but are not limited to, costs imposed by an airline on cancelled advance purchase airline tickets.
In the unlikely event that you are evacuated from the Kokoda Track for any reason, all costs associated with the evacuation are your expense. Costs include, but are not limited to, evacuation costs by helicopter or fixed wing aircraft, medical expenses, doctors fees, additional accommodation and transport in Port Moresby. From the moment you leave the Team itinerary, any meals, accommodation or services provided at the evacuation point are at your expense. No refunds are given for unused services.
5. Accepting Inherent Dangers
You understand and accept that your proposed tour may expose you to inherent dangers. This tour is physically and mentally challenging. Only people in good physical and mental condition should undertake this tour. Back Track Adventures strongly advises and recommends that you check with your Doctor and ensure that your health is sound and you are able to undertake a rigorous training programme as necessary. You must accept that you will be travelling through a remote area where outside assistance may be delayed or unavailable if an unforeseen event occurs. This may be due to medical, weather or political situations and may affect you or other members of the group or our trek crew. You must understand and accept that a medical emergency in this remote area may be life threatening and by completing this booking form you accept these potential adverse and unfavourable conditions and potential life threatening situations as your choice. You agree that Back Track Staff have answered, in a forthright manner, all questions you may have asked regarding all aspects of the Trek, in particular, questions regarding Health, Fitness, Physical and Mental challenges and risks.
6. Liability Release and responsibilities
Back Track Adventures will always endeavour to act with due care and skill. Where Back Track Adventures utilise Services Providers, Back Track Adventures are not responsible for the acts and omissions of these Service Providers, including tour guides, for any loss, damage or expense, including loss of money paid in advance which you may incur as a consequence of the acts, omissions and negligence of others. As soon as possible on receipt of your completed booking form and deposit, you will be sent with your Confirmation Pack, an ‘Indemnity & Release Form’, This must be read, understood, signed and returned in the envelope provided within 7 days of receipt.
7. Your Health and Fitness
We strongly recommend a visit to your doctor immediately to determine if you have any health issues that may prevent you from participating in this holiday. You must ask your doctor about current inoculation requirements.
A Personal Details Booklet containing a ‘Medical Questionnaire and a Fitness Questionnaire’ will be sent to you with your Confirmation Pack which must be completed and returned within 7 days of receipt. On receipt by us of your completed Medical Questionnaire, some clients, in particular those with pre-existing medical conditions may be asked to obtain a clearance from their Doctor as to their ability to complete the trek. We reserve the right, at our discretion, to cancel any booking and refund any monies paid. During your tour you are under the authority of your tour leader who has authority to determine your suitability to continue with your tour.
Over 60 years of age: If you are 60 years or older at the time of departure, in addition to completing a Medical Questionnaire, you must also submit a Medical Clearance Letter, signed by your Doctor indicating you are capable of completing the Kokoda Track. This letter is provided by us in your Booking Confirmation Pack. This signed letter must be returned within 30 days of us sending your Confirmation Pack. If your Doctor finds you medically incapable, refund of your deposit will be made only if the letter is received by us within the 30 days. Receipt outside 30 days, strict no deposit refund conditions apply.
Acceptance of a minor on a trip is strictly at the discretion of Back Track Adventures. In most cases we are happy to accept minors. Please enquire.
9. Our newsletter and use of photos
All clients will receive our weekly eNews with bargains and exciting adventures. You can unsubscribe at any time. You agree that Back Track may use images of you taken during your trip without recourse to you and without compensation to you. The images will be for marketing and promotional purposes only and the selected medium will be at Back Track’s discretion.